When we say our team is part of your team, we mean it! The scientists who are part of Cerium’s team are always looking for ways to help our clients. Whether we are solving a specific problem, assisting in process improvements, or verifying the quality of a product, Cerium’s team of scientists get in the trenches with our clients. We have many happy customers who can attest to this!
We have been making our clients happy for many years. Cerium’s team of scientists meet with our client to learn more about the process and the failure. The failure was described as a “blue stain” that developed on the surface of a package. We had a good working hypothesis to explain the stain, but after some analysis we were surprised to learn that it wasn’t what we thought. The analysis performed by Cerium’s team was critical in proving our client’s product wasn’t contaminating the packages. Additionally, we learned valuable information that led the client and their team to a better understanding of the root cause of the stain.
We have so many more stories like this! Another client has worked with Cerium’s team many times in the last several years. Dr. Judy Runge is an expert in metallurgy with over 30 years of experience. We have worked with Dr. Runge on several projects around the growth of aluminum oxide on aluminum, also known as “anodizing.” Anodizing the aluminum surface increases the strength of the surface. You would be surprised how many of your everyday objects are made from aluminum that has been anodized to improve performance and wear! While most metallurgic testing is done at a macroscale, Cerium provided a microscale view of various anodized surfaces using Transmission Electron Microscopy. With the TEM images, Dr. Runge and Cerium’s scientists, Dr. Tim Hossain, and Dr. James Conner, were able to determine what was causing bubbles or blistering in the finish of one client’s anodized aluminum product.
While we like the sleuth work, several of our customers depend on Cerium Laboratories to provide a third party, independent quality check on their materials. Several clients produce chemicals that are sold to manufacturing facilities around the world. We verify that the material meets their specification before it is shipped. This work, while more routine than the previous examples, requires verified, repeatable analyses that can be done quickly. Our customers know they can depend on us to provide the highest quality and accurate results because Cerium Laboratories is an accredited ISO 17025 laboratory. ISO 17025 accreditation is a rigorous and continuous process that verifies all our processes and test methods.
Whether we are helping solve a specific issue or checking material before it is sold, Cerium’s scientists are always engaged with our customers. We want to be part of your team! Where can we help?